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Before shipping your media, please print & complete the Free
Evaluation |
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Request
Form by clicking on the link below. Please include
this form in |
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the box with your
failed media. This form will assist us with your
recovery. |
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Free Evaluation Request Form |
Download Adobe Reader |
 |
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(PDF Format) |
(if you cannot
open the form) |
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We request that
you remove your media before shipping it to us. |
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However, if this
is
not possible, you may mail the equipment to us with |
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the media intact. (Please
contact us for instructions if needed). To avoid |
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damage to your media from static,
please enclose your media in an anti- |
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static bag if possible.
Alternatively, you may
use a ziplock storage bag. |
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Place your media in a
cardboard box that is at a minimum double the size of the |
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media. Package the media with bubble wrap or heavy
foam padding that is |
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several
inches thick.
Please do not use styrofoam as it will attract
static.
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Please include the Free Evaluation Request Form discussed
above. If you are |
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having trouble accessing this form, we will be happy to fax
a copy to you. |
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Securely tape the package and label the outside of the box
as "FRAGILE". |
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Ensure
the label is firmly attached to keep it from being removed
during shipping.
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Please
ship your
package to the following address: |
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ReWave Data Recovery |
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Charlotte Data Recovery Lab |
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301 McCullough
Drive |
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4th Floor |
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Charlotte, NC
28262 |
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WHAT HAPPENS AFTER THE FREE EVALUATION |
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ReWave will contact you with the evaluation results and
estimated time for your data recovery |
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to
be complete. We will then request your permission to
proceed with the recovery. The |
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turnaround time is generally 1-5 days, however we do
offer priority service for cases which |
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are time sensitive. |
